Five Facts About Conference Platform Security

by | 6 Jul 2021

Video conferencing platforms have become nearly ubiquitous in the last year. While their popularity had been steadily increasing over the last several years, with the pandemic, the use of meeting software skyrocketed as employees moved to remote work and students switched to remote learning.

Even prior to the pandemic, there were security concerns related to video conferencing software. But the surge in remote work and learning created numerous new opportunities for cybercriminals to infiltrate meetings, online classrooms and other situations where the software is used. 

The following information about conference platform security can help your organization and individual team members become more knowledgeable about vulnerabilities and how to use security protocols that can make your meetings safer and more secure while protecting your vulnerable data. 

1 – There Are Several Common Video Conferencing Attacks

There are a number of vulnerabilities inherent in video conferencing software that cybercriminals can use to infiltrate the software. Malicious actors can also take advantage of a lack of security or human error. 

The most common types of incidents involving meeting software reported include:

  • Meeting bombing or when unauthorized individuals gain access to meeting rooms for the purpose of disruption, or to circulate hate speech or other activity. 
  • Stolen links that allow bad actors access to private meetings. 
  • Malicious links posted in chats that lead to malware or other dangerous sites. 
  • Host privilege transfer allowing unauthorized actors to gain access to data. 
  • Social engineering schemes to deceive individuals into revealing personal information. 
  • Stealing intellectual property and data in transfer 

It’s important to note that these common meeting software attacks can affect individual users as well as teams or entire organizations, notes the Center for Internet Security. 

2 – Educating Your Staff and Participants Can Enhance Security 

One of the best ways to enhance your organization’s security for any type of digital tools is to create and implement a training program and ensure that your staff members are educated. Training staff, end users and participants on security measures and protocols will enhance your organization’s security. 

The organization benefits greatly when all staff members and end users are aware of vulnerabilities and how to take steps that can prevent security incidents and cyberattacks.

Before using video conferencing tools as either a host or a participant, staff members and users should understand the steps that should be followed when either hosting or participating in a virtual meeting or conference. 

3 – Best Practices for Videoconferencing Security Involve Multiple Strategies 

Most digital security plans and strategies benefit from combining a number of methods as the best defense against cyberattacks. When using video conferencing tools, many organizations require their staff and any participants to use a variety of suggested methods each time they use or connect to video conferencing software platforms. Organizations that are in especially targeted industries or that routinely have access to confidential data and information need to have an especially robust plan in place. 

Some examples of effective security measures that are recommended for video conferencing platforms include:  

  • Multi-factor authentication
  • Using unique and strong meeting passwords for each meeting 
  • Utilizing waiting rooms so that the meeting host can authorize each meeting participant 
  • Prohibiting sharing of meeting links on social media

However, some video conferencing software offers greater protection and stronger protocols than others, such as providing the option of creating custom invitation links for each attendee as well as using APIs to leverage OAuth/2. 

4 – Most Videoconferencing Software Doesn’t Offer True End-to-end Encryption

Did you know that most standard video conferencing software providers don’t offer true end-to-end encryption? True end-to-end encryption means that communications are kept encrypted between each endpoint and device while in transit and as they traverse the network and cloud and the customer can implement the components of the system on their own secure and private network infrastructure under their control. 

However, many industry providers do not offer true end-to-end encryption, but instead offer products with only encryption in transit. This means that data remains vulnerable and accessible.

True end-to-end encryption relies on the most current and secure approaches to transporting essential data, or True transport layer security (TLS) 1.3 and the DTLS standard for audio.  

5 – Greater Control Means Greater Security 

Most industry meeting software relies on “cloud servers” that are controlled by the service provider and not the customer. As a result, users end up having little control over where their content, video, and audio is transported and stored. 

Meanwhile, when using these platforms, organizations have to rely on the video conferencing software hosting company to be responsible for protecting users’ private information and data from cybercriminals and malicious actors. 

But a service that offers the ability to deploy modules on your own cloud server provides better control and protection over your proprietary information and that of your customers.

Learn why Lumicademy’s solutions bring levels of security and privacy control to levels that are far ahead of other meeting software providers.

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